Forte Store is a brand owned by Neptune Ring S.A.
Through its retail and online shops, it is a Portuguese company and aims to be the preference of all stakeholders, a reference in national fashion, selling a wide range of quality and prestigious brands.
Our mission is offer to our customers and other interested parties the best quality products and services with personalised treatment, focusing on meeting their needs and expectations and promoting innovation and continuous improvement.
- Focus on People: The organization works daily to ensure that employees are recognized and valued for their effort and dedication and encourages each one to grow within the company and achieve their goals. Sustained competitiveness is guaranteed through highly qualified and flexible technical and human resources, with constant encouragement to improve knowledge and skills.
- Customer satisfaction: The customer is at the centre of everything, therefore, NEPTUNE RING, SA values the construction of a long-lasting relationship with its customers through personalized service, as well as ensuring a customer service policy, where rigour, ethics and trust are essential elements.
- Product Quality: The organization is committed to offering and maintaining a high level of product/service Quality that promotes prestige, exceeds customer expectations and increases customer loyalty.
- Integrity & Trust: Integrity & Trust: The organization is governed by a sense of rigour, ethics and trust to ensure compliance with its commitments, both to its customers, employees, business partners and society.
As a multi-brand company, it is guided by rigour in selecting original, quality brands, with a focus on organizational, financial and environmental sustainability.
The organization fosters equality and integrity of all people and identities and the inclusive promotion of "fashion for all".
- Continuous improvement: The organization continuously evaluates its processes to ensure the satisfaction of its customers, partners, employees and the surrounding community. The organization develops a set of actions that enable the implementation of disruptive processes, associated with digital transformation and continuous improvement of business efficiency and quality standards.